Shipping Policy
Shipping Policy for Walk’nRoll
Effective Date: December - 20 - 2024.
At Walk’nRoll, we are committed to delivering your orders promptly and securely. Please read our shipping policy for detailed information on shipping times, costs, and processes.
1. Processing Time
• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
• We offer standard, expedited, and express shipping options at checkout.
• Shipping costs vary depending on the destination, order weight, and shipping method selected.
3. Delivery Times
• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-4 business days
• Express Shipping: 1-2 business days
Note: Delivery times may vary depending on your location and carrier delays.
4. Shipping Locations
• We ship domestically and internationally.
• Certain restrictions may apply to specific countries or regions.
5. Order Tracking
• Once your order is shipped, we will send you a confirmation email with a tracking number.
• Use the tracking number to monitor your order’s progress.
6. Lost or Delayed Shipments
• If your order is delayed or lost during transit, please contact us at ruvenslarochelle.30@gmail.com or 609-743-3088. We will work with the carrier to resolve the issue.
7. Damaged Items
• If your order arrives damaged, please notify us within 48 hours of receiving it. Include photos of the damaged item(s) for faster resolution.
8. Incorrect Address
• Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrect addresses provided at checkout.
9. Free Shipping Offers
• Free shipping may be available for orders over a certain amount. Details will be displayed at checkout when applicable.
10. Contact Us
For any shipping-related questions, please contact us:
• Email: ruvenslarochelle.30@gmail.com
• Phone: 609-743-3088
11. Updates to This Policy
We may update this Shipping Policy periodically. Changes will be posted on this page with the updated effective date.