Refund Policy

Refund Policy for Walk’nRoll

Effective Date: December - 20 - 20024

At Walk’nRoll, we want you to be completely satisfied with your purchase. If you’re not, we’re here to help. Please review our refund policy below:

1. Returns

• Items can be returned within 30 days of purchase for a refund or exchange.

• To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it.

2. Non-Refundable Items

• Gift cards

• Sale items marked as “Final Sale”

• Custom or personalized items

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed to your original method of payment within 5-10 business days.

4. Shipping Costs

• Original shipping fees are non-refundable.

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

5. Exchanges

• We offer exchanges for defective or damaged items. Please contact us to initiate an exchange.

6. How to Start a Return

• Contact us at ruvenslarochelle.30@gmail.com or 609-743-3088 to receive return instructions.

• Include your order number and details about the reason for the return.

7. Exceptions

If an item is defective, damaged, or incorrect, please contact us immediately for a replacement or refund.

8. Contact Us

For any questions about refunds or returns, contact:

• Phone: 609-743-3088

9. Updates to This Policy

We may update this Refund Policy periodically. Changes will be posted on this page with the updated effective date.

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